Q- How much is shipping?
We Offer FREE Standard Delivery for all orders over $70 than that we use Standard shipping rates based on location 

Q- How long does shipping takes?
A- All orders are shipped within 1-3 business days

Shipping: U.S. orders will Ship within 3 days and deliver within 10-15 days

Shipping: Rest of World orders will ship within 3 days deliver within 15-20 days

Q- Where is my order?
You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q- What is my tracking number?
This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?
 Simply contact us at Support@shockluxury.com with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change:

- Your delivery details
- Your name
- Your email
- Your phone number

Q- How can I cancel my order?

A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped.

Q - What is your return policy?
 Please see our refund and Return Policy by clicking on this link: Refund Policy

Q - Who do I contact if there's something wrong with my order?
 If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to Support@shockluxury.com

Contact us
If we still haven't managed to answer your question please feel free to contact us at Support@shockluxury.com and we'll get back to you within 24hrs